Privacy policy - Data protection declaration pursuant to GDPR

This Privacy Policy governs the manner in which Apisonic collects, uses, maintains and discloses information collected from users ("User") of the Site or the Software, in accordance with Croatian and EU data protection laws. This privacy policy applies to the Site ( and all products, services and purchases offered by Apisonic, including Apisonic partners.

Personally identifiable information (PII)

Apisonic may collect personally identifiable information (PII) from Users in a variety of ways and circumstances, including, but not limited to: when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, or fill out any form, and in connection with other activities, services, features or resources we make available on our Site or through social media. Users may be asked for their name, email address, mailing address, phone number, payment and/or credit card information, as appropriate. For security and audit purposes we may collect the IP address, date and time of user interactions and data traffic related to the Site.

Users may, however, visit our Site anonymously. Users may always refuse to supply personally identification information, though this may prevent them from engaging in certain Site-related activities, services, product support and purchases.

Non-personally identifiable information

Apisonic may collect non-personally identifiable information about Users whenever they interact with our Site and Software. Non-personally identifiable information may include browser name, type of computer, referrer URLs, and technical information about the User’s means of connecting to our Site, such as the operating system, the Internet service provider utilized and other similar information.

Use of collected information

Apisonic may use aggregate information to personalize the user experience and to understand how the Users as a group use the services and resources provided on the Site. Apisonic may use collected information to improve the Site and its offerings. Apisonic may use collected information to improve customer service. Apisonic may use collected information to process and validate purchases, transactions and software licenses. Apisonic may use the information Users provide about themselves when placing an order to provide service for that particular order. Apisonic may use collected information to send Users information that we think will be of interest to them. This may include periodic emails informing Users about product updates, launches, sales, company news or service information etc. Users who wish to unsubscribe from this information will be able to do so at any time by following the instructions found at the bottom of each information email they receive from Apisonic. Apisonic does not sell, trade, or rent out Users’ personal identification information to other parties. Apisonic may however share your personal information with third-party service providers only to help operate its business, such as sending out newsletters, processing of payments, distribution of activation codes, validation and administration of software licenses, etcetera.

Website analytics and cookies

To improve your experience on the Site we may use ‘cookies’. Cookies are an industry standard and most major websites use them. A cookie is a small text file that the Site may place on your computer as a tool to remember settings or preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser. If you do this you may however not be able to use the full functionality of the Site.

Apisonic uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and Site usage.


Apisonic uses a third party provider, MailChimp, to send newsletters to newsletter subscribers and customers. By subscribing to our newsletter, and/or purchasing Apisonic products and services, you consent to your personal information (including email address, name, and product purchase information) being sent and stored on MailChimp’s servers to be used in accordance with MailChimp’s Privacy Policy (

Authorised resellers

Orders and purchases of the Software are processed by authorised resellers. Apisonic partners with Paddle for purchase transaction and payment processing as well as software license registration and delivery. By purchasing the Software, you consent to your personal information (including name, email address, postal address, payment information, product(s) licensed and business identifiers) being sent and stored on Paddle's servers to be used in accordance with Paddle's Privacy Policy (

Right of access and erasure of personally identifiable information (PII)

A customer has the right to demand access to personally identifiable data. Personally identifiable information of customers cannot be erased due to financial and legal requirements unless the last customer transaction took place more than 10 years ago. Apisonic and its resellers use customer's email address to distribute, manage, activate, deactivate and provide support for its software products. Upon erasure of personally identifiable information held by Apisonic or its reseller(s), all software licenses held by customer will automatically be cancelled. No updates, support nor discounts can be provided after erasure of personally identifiable information, nor can cancelled, lost or damaged licenses be recovered or transferred by Apisonic or any of its resellers.

Protection of personally identifiable information (PII)

Apisonic follows appropriate data collection, storage and processing practices and suitable security measures in order to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information, and all other data stored on our Site. Submitted forms, payment and purchase data exchanges between the Site, Apisonic , its partners and its Users happens over a secured SSL communication channel and is encrypted and protected with digital signatures.

Changes to this privacy policy

Apisonic has the discretion to update this privacy policy at any time. Users acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications.

Acceptance of the privacy policy

By using this Site, you signify your acceptance of all terms provided in this policy. If you do not agree to this policy, please do not use this Site. If you continue to use the Site after changes to this policy are posted, you will be considered as having accepted those changes.